The Cooperative Bank of Cape Cod Lives up to Its Name

CCB MEDIA PHOTO: The Cooperative Bank of Cape Cod introduces Lisa Oliver as the new President and CEO to replace retiring Joel Crowell.

The Cooperative Bank of Cape Cod, headquartered in Hyannis, is an independent, mutual community bank with over $800 million in assets.

The bank has branches on Route 6A in Yarmouth Port, East Dennis and West Barnstable; in Sandwich at 275 Cotuit Road; in Hyannis at 695 Attucks Lane in Independence Park; in East Harwich at 1470 Orleans Road/Route 39; in North Falmouth at 660 North Falmouth Highway; in Marstons Mills at 3840 Falmouth Road, and at 238 Worcester Court in Falmouth.

Noted for their extensive sponsorship of charity and community events, the Cooperative Bank is a large presence in a small community; supportive not just to make money, but to make its home a better place to live.

See all locations and ATMs here.

Services at the Cooperative Bank of Cape Cod

Like most institutions, the Cooperative Bank of Cape Cod offers savings, checking, mobile checking, and mortgage loans. But they also have specialty accounts modelled after the specialty needs of Cape Cod life and economics, such as CapeLife Checking and CapeLife Money Market accounts. These give account holders discounts on a wide array of local business services, credit or debit cards without annual fees, and discounts on loans.

What former CEO Joel Crowell considers the most important feature is the level of personalized customer service. The bank’s habit of hiring people-motivated locals ensures customer-focused results.

For investors, the bank offers free portfolio analysis and diversification services. A number of fixed income, college savings, retirement and insurance programs are also available.

Small businesses rely on the bank for dependable loans, too. Cape Cod Beer owners Beth and Todd Marcus are noted lenders.

A breakdown of all their loan structures can be found on their website.

Cooperative Bank of Cape Cod’s Community Involvement

Originally, cooperative banks were state-chartered institution based in providing housing for the community. It bundled community deposits and lent them back out to those who needed money the most. While that designation dissolved in the first half of the 20th century, the Cooperative Bank of Cape Cod has stayed true to a similar mission.

This “community bank” expanded its scope into business lending to nourish the growth of small business in the region: a critical element of the Cape’s economy.

There are broad categories of causes the Bank prefers to support, such as children & families, conservation, the arts and veteran & elderly affairs. Partnerships with Cape Cod Young Professionals, the Falmouth Road Race, Hope Health, Calmer Choice and We Can speak to this dedication.

But the Cooperative Bank of Cape Cod is also there for the unexpected. When the Cape Cod Military Support Foundation’s storage center – full of gifts for families in need – caught fire before a Christmas fundraiser in 2016, the Cooperative Bank showed their support in making up for lost goods.

About the Cooperative Bank of Cape Cod

Through each of the above community outreach efforts, one man has stayed at the forefront of the Cooperative Bank.

Joel Crowell served as CEO since 1983 and spent 47 years with the bank in total. He is in large part responsible for growing the bank’s worth from $69 million in the 1980s to $875 million when he retired. He showed up to nearly every charitable event sponsored by the bank, believed in hiring people-oriented employees, and set a sustainable pace for the institution’s growth.

Crowell received the Community Bank Heroes Award sponsored by the Banker & Tradesman. He has also served on the boards of Cape Cod Museum of Natural History, Cape Cod Foundation, Coastal Community Capital (Cape & Islands Community Development, Inc.), Duffy Health Center, and Rehabilitation Hospital of the Cape and Islands (RHCI), among others.

When he announced his retirement in 2016, the search was on for a suitable replacement. In 2017, Lisa Oliver became the 5th President and the first woman in the bank’s 95-year history to hold that title.

By Staff

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