Chatham Changing Payment Policy at Transfer Station

CHATHAM – Officials in Chatham have modified their plans to go credit card only at the transfer station.

Previous plans originally called for payments by credit and debit card or check to begin November 1st.

Selectmen instead approved a plan where cash will still be accepted up to $50 with higher amounts to be paid by card or check.

The transfer station brought in about $225,000 in revenue in 2017, a lot of which was in cash.

Town Finance Director Alex Heilala said the security of customers and employees is of utmost importance.

“The credit card machine is located in a secure area so there is no risk for skimmers being installed to the public because the public doesn’t have access to those,” Heilala said.

Less cash would also make it safer for employees and give the town more protection from possible fraud.

The proposed no cash policy did receive criticism from some residents.

Heilala said a “no cash” policy adopted earlier this year in Orleans has been successful.

“Customer reaction was positive,” she said. “There was a little push back at first, but overall it has been positive.”

Orleans did give customers six-month’s notice of the coming change.

There will not be any fees or extra charges for customers who use a credit or debit card.

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