WOODS HOLE – Commuters and travelers using the Steamship Authority’s Woods Hole terminal will be riding a new bus to and from the Palmer Avenue parking lot through Thanksgiving Weekend.
A New Flyer Xcelsior 40-foot diesel bus is on loan from the Martha’s Vineyard Transit Authority.
In an effort to improve customer service, the Steamship Authority is testing the bus under various conditions and passenger loads.
“We are continuously looking for ways to improve our customer experience, and we are grateful to the VTA in assisting us with this test,” said Robert Davis, the general manager of the Steamship Authority.
The bus arrived in Woods Hole last Thursday and feedback thus far has been positive from bus drivers and passengers.
“This style of bus has some obvious advantages, including the low-floor entrance and a second point of egress,” said Operations Manager Mark Rozum. “It also has some potential drawbacks, such as the lack of luggage compartments and the price, which is more than double what we have paid for buses in the past.”
Rozum said the authority will consider all factors in determining what style of bus to purchase in the future.
VTA Administrator Angela Grant said the loan of the vehicle to the Steamship Authority is another example of the good working relationship between the two transit agencies.
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