Wareham Wendy’s Manager Claims Addiction Makes Hiring Difficult

Credit: Town of Wareham

WAREHAM, Mass. (AP) — A customer who complained about the service at a Wendy’s in Wareham says a manager responded that the chain has struggled to find qualified candidates.

A district manager for the chain blamed the difficulty on the fact that many of the candidates are recovering addicts.

The story was first reported by WBSM-AM in New Bedford earlier this week.

That came in a response to customer Matthew Rose who emailed the chain’s corporate offices after a couple of bad experiences.

He said a district manager emailed him back, writing that while it wasn’t an excuse for poor service, the Massachusetts town “has little to no talent pool to hire from.”

The manager continued that the restaurant was constantly interviewing candidates but “most are recovering addicts.”

Rose said the response was offensive.

Wendy’s says the email doesn’t reflect the company’s values or hiring practices and promised to address the matter.

About Justin Saunders

Justin Saunders has nearly 10 years of experience in radio, television, online and newspaper journalism across the US and Canada. Justin joined the CapeCod.com NewsCenter in May 2014 and continues to help provide coverage of the Cape and Islands.



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